RoomMaster PMS

RoomMaster offers complete solution for hotels of all kinds from 10 rooms to properties with over 1000 rooms, reservations facilities, a flexible advance deposit ledger, an unlimited rate types, and powerful confirmation letter functionality. It is a fully integrated and exceptionally powerful package. More »

DSTV & CCTV Installations

Signature Solutions© is your complete source for CCTV, IP Based Surveillance Camera, Satellite TV installation, Access Control, Intruder / Fire Alarm Systems, Anti-Shop Lifting Systems. Through our strategic partnerships with world class manufacturers. More »

Accounting & POS software

Manage your business, In Signature Solutions© we provide various accounting product that helps you manage your money easily depending on the size of your business. We can also integrate POS into the accounting system. More »

Web Solutions & E-Commere Services

In today’s fast paced world, driven by technology, a formidable online presence is vital to the growth, success and credibility of any Organization. At Signature Solutions©, we develop, deliver and deploy cutting-edge web solutions and e-commerce platforms to meet the demands of your numerous clients. More »

Online Marketing & SMS Services

With the huge members of internet & Mobile phone users, Signature Solutions© can help you reach your target market as well as large number of prospective clients through this medium: social media, online marketing, SEO and bulk sms services. More »

 

RoomMaster PMS for Hotels

Complete hotel management solution

rm-openAn easy to use, affordable and fully integrated hotel system, RoomMaster pms is suitable for hotels of all sizes from 10 bedrooms to the SQL version which can run properties of over 1000 bedrooms. From reservations to sales ledger, point of sale to commission-free Internet bookings, roomMaster 2000 is a fully integrated and exceptionally powerful package, installed at over 2500 hotels in 50 countries. This large global client base makes it possible to deliver product reliability and new features to keep your property at the cutting edge of hospitality technology.

Reservations

RoomMaster offers complete reservations facilities,a flexible advance deposit ledger, an unlimited number of room and rate types, and powerful confirmation letter functionality. It’s simple to create group blocks or tour operator allocations, import rooming lists from Excel spreadsheets, create group masters, group billing instructions – even generate a group contact which can be emailed to the group organiser.

Front of house

With roomMaster you can auto assign your rooms, perform group checkins and checkouts with just a few clicks of the mouse. Individual checkins and checkouts take no longer than 30 seconds. RoomMaster supports a variety of interfaces to 3rd party systems which help in the timely and accurate posting of charges on to guest and multiple folios. roomMaster has comprehensive reservation and guest ledger audit trails which track every posting, void and adjustment.

Sales ledger

RoomMaster has a comprehensive accounting capability as well as interfaces to many industry standard accounting systems such as Sage and Quickbooks.The Sales Ledger follows a common set of accounting principles, standards and procedures that hotels use to compile their financial statements. Reports such as aged debtors analysis, sales ledger account statements and other financial reports can be generated, providing relevant management information.

Guest history and marketing

No matter if your guest checked out last week or last year, all the information is still readily available. With the roomMaster guest history, you can securely modify past charges and reprint any folio with ease. And it has never been easier to use guest profile information for marketing purposes. Data can be extracted and used to create a list of guests to send targeted mailers or e-mail communications.

Housekeeping and maintenance

rm-pdaIt can be a chore to log and track housekeeping room status changes but it’s easy with roomMaster. With a bi-directional telephone interface, housekeeping can log problems and change the room status using the in-room telephone. Maintenance issues can be logged with detailed descriptions of the work required and reports generated for maintenance staff by using iQ Anywhere on a PDA/handheld device.

Reporting

Over 130 reports are available! You can customise each report with your own title, preview them on screen and choose whether you’d like to automatically print before or after your audit. If you’d prefer to create your own reports, a separate report writer is also available. The Enterprise Edition gives you the ability to view your data in a way no other system can. A wide variety of configurable line, bar and pie charts allows you to spot trends quickly in order to make informed decisions. In addition, there are “Quick Reports” available throughout roomMaster 2000.You can simply pick the fields you want to print as well as the order of appearance and a report is created for you in less than a minute.

End of day

rm-lobbyClosing out the day with roomMaster 2000 is fast and easy. By selecting the “day end” menu option, you will be notified of any anomalies which need to be fixed before the day can be closed – unposted rooms, no-shows, etc.The night audit report set can be automatically e-mailed in PDF format to the general manager, the hotel owner, or a remote management office.

Full integration

RoomMaster 2000 can integrate with your phone, voicemail, restaurant POS, keylocks and central reservation systems. Checking in a guest can automatically open the telephone, clear the voicemail, change the voicemail to a guest’s native language and create a room key card. Finally, at the end of the day, week or month, all data is quickly sent over to your accounting software with one simple menu option, saving your accounting department hours of tedious data entry.

Commission-free online reservations

With roomMaster.net all reservations created directly from your website are 100% commission free. Guests can book directly from your website into roomMaster 2000, all without picking up a phone. It is like having a 24 hour reservationist who always turns up! Credit cards can be charged before the guest even leaves your website, locking in their reservation. Our online group feature is exclusive to roomMaster.net: group managers can view their rooming and block status information online, saving your sales department valuable time.

rm-service-wheel